Every day help for our customers

Hello,

If you are a new customer, please read this topic first. Here’s a fair list of the most commonly asked questions with their answers.

If you need more help

Uno-IPTV is made up of the most experienced team with a solid track record of delivering the best IPTV service.

Communication is possible in:

English

Nederlands

Portugues

Our costumer services will contact you as soon as possible.

 

Today in the age of technology, you can see several ways by which TV material can be furnished these days. One of the best systems is to introduce to make a huge influence is IPTV. The name specifies, IPTV, known as Internet Protocol Television, is formed throughout the use of Internet Protocol and it the service is likely to be used in synchronizing with the telecommunications with which broadband connections are used extensively, any service which bring packet data can be used.

Yes, you can watch IPTV from anywhere in the world but you will need to make sure your internet speed is above 8Mbps to watch the channels without any issues.

We say allow a few hours but this is normally done within a few minutes most of the time. You will receive an email with instructions on how to put the IPTV on the device you choose to put it on.

No, as every subscription runs on 1 device of your choice and therefore meaning you can’t run it on multiple devices at the same time. If you buy a new device or need it putting on a different device let us know and we can activate it on your other devices for you. If you want it on 2 devices at the same time you would need to buy 2 subscriptions.

We do not offer Free Trials for 2 reasons

1. Our service is that good that we have many happy customers (plus a very high retention rate) and have one of the best services by far out there so just sign up and enjoy our great service and super quick support you won’t be disappointed.

2. You also get a lot of spammers requesting free trials

So If your after the best quality streaming at great prices then we are your number 1 IPTV service provider to give you the best in IPTV. We are different to a lot of other providers as are channels are far better and freeze free in HD plus our support is the best around.

Yes we offer a refund but you must let us know within 5 days of buying our service. For the refund we charge € 3,00 administration costs.

We do recommend your internet speed is above 4Mbps to safely watch the channels without issues. You can check here speedtest.net to see your internet speed.

We support all kind of devices such as: MAG, Android Smart Phone, Android Boxes, Enigma, DreamBox, Vu+ (…), PC, VLC, Kodi/XBMC (…), Smart TV.

We accept Ideal, Bancontact and Credit Card VISA / MasterCard… Everything is done in an ultra-secure way via our service providers.

We have multisubs available for all countries. Also there are country groups who have vod with subtitles from that country.

  • That is possible, just let us know which countries you want to receive and we will adjust your list.
  • We do not recommend modifying the list via an m3u file. This is because you will not receive automatic updates.
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